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Announcement about Easter
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Dear bluewhaleshop users：
Vietnamese
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Announcement about Easter
Dear bluewhaleshop users：
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Model Number : KT-168
Power (W) : <800W
Material : abs
Certification : CE
About Shipping
1. Make sure your address and phone number is correct, we can send item within 5 working days after payment done.
2. Most of countries delivery time is 15-60 working days. But some of goods shipping may be delayed because of carrier mishandling, customs delay, import tariffs, national policy of customers, remote areas, or any other circumstances out of our control.
3. If you need more faster delivery, contact us to use DHL, TNT,FEDEX,etc and pay the extra freight cost.
4. If you don't receive package within 36 working days, please feel free to contact with us before leaving negative and neutral feedback, we will do our best to help you to resolve the problem.
5. Sometimes we will not ship by express you chose, For example: you chose DHL we may ship by Fedex IE, it dpends on situation, please contact with us if you wanna choose specific express.
6.For Russian,If you choose the "seller's shipping method"will ship it by KCE or CDEK,will take about 20-45 days.
7.If your area is a remote area, you will need to add a separate fee.
8. You can track package on :https://www.17track.net/en
About Tax
1.Import duties, taxes and charges are not included in the item price or shipping charges.
2.Buyer is responsible for paying import duties, taxes and charges.It is out of our control of custom tariffs. Please kindly note!
About Return
1. Please contact with us before you return it if you are not satisfied with the item when you receive it, and return it within 15 days for a replacement or money back.
2. All returned items must be in the original packaging and must provide with shipping tracking number and specific reason for the retun.
About Feedback
1. If you are safisfied about it , please leave5 stars positive feedback, Thanks a lot !
2. Your encouragement and support is our continuously forward momentum. Your satisfaction is always our top priority.
3. Please contact with us before leaving neutral or negative feedback, we will give you a satisfactory solution to resolve any dispute.
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